FAQ

Home FAQ

How to backup from workstation in LAN environment

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Backup Process

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How to prevent other sales person see my customer list

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What is the difference between Price Group & Price Tag comparison?

Is it possible to prevent overselling of a particular stock item?

File -> System Options -> Stock (2) - Tick box prompt warning message if negative stock balance and tick box in stock issues

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Is it possible for system to prompt message if stock are low and needs to do a reorder?

File -> System Options  -> Stock (2) - Tick box prompt warning message if stock balance less than re-order level and tick box in stock issues.

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Is it possible to set different pricing for stock item for different customer category?

Stock -> Stock Items ->Price Group – Set different prices for different category

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Is it possible for the system to record different landing cost?

File -> System Options -> Purchase (2) – Tick all the boxes

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Is there any report to view what bill of materials that had been created?

Stock -> Master Reports -> Bill of Material Listing – Select stock code

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Is it possible to see the stock transfer within a period of time?

Stock -> Master Reports -> Stock Transfer Listing – Select date

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How to cancel the remaining goods that are not received?

Click on the closed button. It will no longer be outstanding

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How to cancel remaining goods that are not delivered to customers?

Click on the closed button. It will no longer be outstanding .

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Is it possible to set different running numbers for sales orders?

File -> System Options -> Sales (1) – Tick box enable for multiple set running number

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Is it possible to set different running numbers for purchases orders?

File -> System Options -> Purchases (1) – Tick box enable for multiple set running number

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Is it possible to prevent user from amending and deleting purchase orders?

File -> General Maintenance -> User Maintenance – Select user and remove modify, cancel function for user

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Is it possible to prevent user from amending and deleting sales orders?

File -> General Maintenance -> User Maintenance – Select user and remove modify, cancel function for user

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I have hundreds of stock items, do I need to key each one of them for my opening stock?

There is no need to key in manually.

Go to Stock -> Stock Opening Balance

Click on the Load Stkcode to load all the stock items

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Can I know which are the inactive stocks?

Inactive stocks are those stocks that factory may no longer manufacture, stocks are outdated,…

They need to be define by ticking the Inactive box.

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Can the administrator track what are the changes users made to the transactions or files?

You can go to the audit trail to check, File -> Audit Trail

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If I have many partial deliveries, can I attach multiple delivery orders to one sales invoice?

You can transfer a few delivery orders using Sales -> Sales Invoice -> Transfer from

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Can MadSoft show a particular stock is sold to which customer at what price for a particular period ?

Go to Sales -> Inquiry -> Customer Sales History and select the stock code and the period (select period range)

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How to setup GST Code?

GST -> GST Code – Input the account code posting in the GST Posting Account box from the list of GST Codes available.

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Where to look at transactions details with different GST codes?

GST -> GST Detail Listing - Select period needed, GST codes and preview

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Does MadSoft require Year End Processing? If no, then how to control?

MadSoft Accounting does not require year end processing.  To doi it, File -> General Maintenance -> Valid Posting Period – In box Level 1, key in the dates that is required for other users to start. In the example below, all users can only key in transactions starting from 1 February 2016, preventing them from accessing January data.

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How to view multicurrency ledger?

Go to File -> Module Selection -> Tick on the Advance Currency

Go to Currency -> General Ledger – Multi Currency

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How to key transaction with multi collection mode?

General Ledger > Receipt Vouchers – Select different account involved

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What is the impact of Postdated (PD) cheques in Ledger/Statement/Bank Reconciliation?

PD cheques will not be recorded in the journals and will not be shown in bank reconciliation

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What is the impact of cancelled cheques in Ledger/Statement/Bank Reconciliation?

Cancelled cheques will not be recorded in the journals and will not be shown in bank reconciliation

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Can we have multiple running number for Payment Voucher (PV) /Official Receipt (OR) /Journal Voucher (JV)?

File -> System Options –Tick Enable for Multiple Set Running Number

File -> General Maintenance – Running Number Maintenance

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How do we handle bank charge in local and foreign currency?

For all payments in local currency, go to File -> System Option – Tick Use Local Currency for Bank Charges

If there are some charges in foreign currency, no need to tick Use Local Currency for Bank Charges

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How do I view customer sales and collection for a specified period?

Debtor  -> Reports  -> Customer Sales and Collection – Select the period and customers code

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Where can I find 6 months sales analysis for all salesmen?

Debtor -> Reports -> Customer Sales and Collection – Select 6 months sales analysis by salesman format and key in the period

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How to view our purchases from supplier and payments to them for a specified period?

Supplier -> Reports -> Supplier Purchases and Payment – Select creditor purchases and payment and period

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How to view customers orders and their payments to us for a specified period?

Customer -> Reports -> Customer Sales and Collection – Select debtor sales and collection report and period

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Can I find the related bills related to the supplier for a specified period?

Supplier -> Reports -> Bill Listing – Select period and supplier

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How to view purchases from suppliers in foreign currency for a specified period?

q15-accountingSupplier -> Reports -> Bill Listing – Select bill listing with foreign currency and select period and supplier

How to find report to view the receipts match to related invoices?

Debtor -> Reports -> Customer Ledger Details – Select period and customers

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How to find report to view the payments match to related bills?

Supplier -> Reports -> Supplier Ledger Details – Select period and customers

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How the system account for foreign bank account revaluation?

Currency -> Auto Currency Revaluation GL – Select date and bank account

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How the system account for foreign debtors revaluation?

Currency -> Auto Currency Revaluation (Summary) Debtor – Select date and debtor account

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How the system account for foreign suppliers revaluation?

Currency -> Auto Currency Revaluation (Summary) Supplier – key date and supplier account

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